{"id":45450,"date":"2023-05-17T00:31:33","date_gmt":"2023-05-16T21:31:33","guid":{"rendered":"https:\/\/2english.com\/?page_id=45450"},"modified":"2025-04-21T15:01:43","modified_gmt":"2025-04-21T12:01:43","slug":"help","status":"publish","type":"page","link":"https:\/\/2english.com\/pt\/help\/","title":{"rendered":"Ajuda"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"45450\" class=\"elementor elementor-45450\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8dcb88e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8dcb88e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M790.5,93.1c-59.3-5.3-116.8-18-192.6-50c-29.6-12.7-76.9-31-100.5-35.9c-23.6-4.9-52.6-7.8-75.5-5.3\tc-10.2,1.1-22.6,1.4-50.1,7.4c-27.2,6.3-58.2,16.6-79.4,24.7c-41.3,15.9-94.9,21.9-134,22.6C72,58.2,0,25.8,0,25.8V100h1000V65.3\tc0,0-51.5,19.4-106.2,25.7C839.5,97,814.1,95.2,790.5,93.1z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-58a57f1\" data-id=\"58a57f1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-843bb41 elementor-widget elementor-widget-radiant-custom-heading\" data-id=\"843bb41\" data-element_type=\"widget\" data-widget_type=\"radiant-custom-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"rt-hover-heading\"><h1 class=\"rt-title-heading\">Ajuda<span class=\"rt-highlight-txt\"><\/span><\/h1>\n                <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec0018e elementor-widget elementor-widget-text-editor\" data-id=\"ec0018e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSe voc\u00ea tiver dificuldades com o site, use o nosso <a style=\"color:#6d02c0\" href=\"\/pt\/help-desk\/\">help desk<\/a> (apenas para usu\u00e1rios registrados).\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9b47268 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9b47268\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d5d5c62\" data-id=\"d5d5c62\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c832fc elementor-widget elementor-widget-radiant-accordion\" data-id=\"3c832fc\" data-element_type=\"widget\" data-widget_type=\"radiant-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"a400172218\" class=\"radiantthemes-accordion element-one\">\n    <div class=\"card\">\n <div class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#a6c468aa1\" aria-expanded=\"true\" aria-controls=\"a6c468aa\" role=\"button\">\n    <div class=\"card-header\" id=\"a6c468aa\">\n      <h2 class=\"mb-0\">\n        \n         Como posso escolher o meu n\u00edvel de ingl\u00eas?\n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"a6c468aa1\" class=\"collapse show\" aria-labelledby=\"a6c468aa\" data-parent=\"#a400172218\">\n      <div class=\"card-body\"><p class=\"translation-block\">Temos um teste online gratuito que pode fazer para verificar o seu n\u00edvel QECRL.<\/p><\/div>\n    <\/div>\n  <\/div><div class=\"card\">\n <div class=\"btn btn-link collapsed\" data-toggle=\"collapse\" data-target=\"#a7cde53f1\" aria-expanded=\"false\" aria-controls=\"a7cde53f\" role=\"button\">\n    <div class=\"card-header\" id=\"a7cde53f\">\n      <h2 class=\"mb-0\">\n        \n         Quanto tempo dura uma aula online ao vivo?\n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"a7cde53f1\" class=\"collapse\" aria-labelledby=\"a7cde53f\" data-parent=\"#a400172218\">\n      <div class=\"card-body\">A dura\u00e7\u00e3o da aula \u00e9 de 60min.<\/div>\n    <\/div>\n  <\/div><div class=\"card\">\n <div class=\"btn btn-link collapsed\" data-toggle=\"collapse\" data-target=\"#a6b39cef1\" aria-expanded=\"false\" aria-controls=\"a6b39cef\" role=\"button\">\n    <div class=\"card-header\" id=\"a6b39cef\">\n      <h2 class=\"mb-0\">\n        \n         Receberei um certificado no final do curso?\n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"a6b39cef1\" class=\"collapse\" aria-labelledby=\"a6b39cef\" data-parent=\"#a400172218\">\n      <div class=\"card-body\">Sim, claro. No final do curso, voc\u00ea ter\u00e1 um teste final. Tudo o que precisa \u2013 para obter mais de 60% das respostas corretas.<\/div>\n    <\/div>\n  <\/div><div class=\"card\">\n <div class=\"btn btn-link collapsed\" data-toggle=\"collapse\" data-target=\"#a1990b8f1\" aria-expanded=\"false\" aria-controls=\"a1990b8f\" role=\"button\">\n    <div class=\"card-header\" id=\"a1990b8f\">\n      <h2 class=\"mb-0\">\n        \n         Que tipo de tarefas e atividades tem o Curso Interativo? \n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"a1990b8f1\" class=\"collapse\" aria-labelledby=\"a1990b8f\" data-parent=\"#a400172218\">\n      <div class=\"card-body\">Nosso Curso Interativo tem leitura, audi\u00e7\u00e3o, gram\u00e1tica, vocabul\u00e1rio, estrutura de frases, exerc\u00edcios, question\u00e1rios, jogos e fala.<\/div>\n    <\/div>\n  <\/div><div class=\"card\">\n <div class=\"btn btn-link collapsed\" data-toggle=\"collapse\" data-target=\"#ac8ae7381\" aria-expanded=\"false\" aria-controls=\"ac8ae738\" role=\"button\">\n    <div class=\"card-header\" id=\"ac8ae738\">\n      <h2 class=\"mb-0\">\n        \n         Quantos alunos posso esperar de uma aula em grupo online ao vivo?\n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"ac8ae7381\" class=\"collapse\" aria-labelledby=\"ac8ae738\" data-parent=\"#a400172218\">\n      <div class=\"card-body\">Geralmente h\u00e1 at\u00e9 10 pessoas em uma aula de grupo, em m\u00e9dia 4-6.<\/div>\n    <\/div>\n  <\/div><div class=\"card\">\n <div class=\"btn btn-link collapsed\" data-toggle=\"collapse\" data-target=\"#a4dcd5671\" aria-expanded=\"false\" aria-controls=\"a4dcd567\" role=\"button\">\n    <div class=\"card-header\" id=\"a4dcd567\">\n      <h2 class=\"mb-0\">\n        \n         De que equipamento inform\u00e1tico necessito para as aulas online?\n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"a4dcd5671\" class=\"collapse\" aria-labelledby=\"a4dcd567\" data-parent=\"#a400172218\">\n      <div class=\"card-body\">Para participar, certifique-se de ter um computador desktop ou laptop equipado com microfone, webcam e acesso \u00e0 Internet. Para uma qualidade de som ideal e ru\u00eddo de fundo reduzido, recomenda-se a utiliza\u00e7\u00e3o de auscultadores.<\/div>\n    <\/div>\n  <\/div><div class=\"card\">\n <div class=\"btn btn-link collapsed\" data-toggle=\"collapse\" data-target=\"#a4edd0b81\" aria-expanded=\"false\" aria-controls=\"a4edd0b8\" role=\"button\">\n    <div class=\"card-header\" id=\"a4edd0b8\">\n      <h2 class=\"mb-0\">\n        \n         Posso usar meu telefone para aulas online ao vivo e um curso interativo?\n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"a4edd0b81\" class=\"collapse\" aria-labelledby=\"a4edd0b8\" data-parent=\"#a400172218\">\n      <div class=\"card-body\">Sim, tu podes. Para o curso interativo temos um App.<\/div>\n    <\/div>\n  <\/div><div class=\"card\">\n <div class=\"btn btn-link collapsed\" data-toggle=\"collapse\" data-target=\"#a3a6c2f81\" aria-expanded=\"false\" aria-controls=\"a3a6c2f8\" role=\"button\">\n    <div class=\"card-header\" id=\"a3a6c2f8\">\n      <h2 class=\"mb-0\">\n        \n         Que plataforma utilizarei durante a minha aula online?\n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"a3a6c2f81\" class=\"collapse\" aria-labelledby=\"a3a6c2f8\" data-parent=\"#a400172218\">\n      <div class=\"card-body\">Temos a nossa pr\u00f3pria plataforma \u2013 \u00abaula online\u00bb na sua conta.<\/div>\n    <\/div>\n  <\/div><div class=\"card\">\n <div class=\"btn btn-link collapsed\" data-toggle=\"collapse\" data-target=\"#af85c5661\" aria-expanded=\"false\" aria-controls=\"af85c566\" role=\"button\">\n    <div class=\"card-header\" id=\"af85c566\">\n      <h2 class=\"mb-0\">\n        \n         Todas as minhas aulas online s\u00e3o com um professor?\n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"af85c5661\" class=\"collapse\" aria-labelledby=\"af85c566\" data-parent=\"#a400172218\">\n      <div class=\"card-body\">Sim. Apenas o Curso Interativo n\u00e3o inclui aulas com um professor.<\/div>\n    <\/div>\n  <\/div><div class=\"card\">\n <div class=\"btn btn-link collapsed\" data-toggle=\"collapse\" data-target=\"#a284cf861\" aria-expanded=\"false\" aria-controls=\"a284cf86\" role=\"button\">\n    <div class=\"card-header\" id=\"a284cf86\">\n      <h2 class=\"mb-0\">\n        \n         O que acontece se n\u00e3o puder assistir a uma das aulas de grupo online?\n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"a284cf861\" class=\"collapse\" aria-labelledby=\"a284cf86\" data-parent=\"#a400172218\">\n      <div class=\"card-body\">Voc\u00ea pode obter a grava\u00e7\u00e3o desta li\u00e7\u00e3o e us\u00e1-la para estudar o material perdido.<\/div>\n    <\/div>\n  <\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Help Center If you have any difficulties with the site, please use our help desk (registered users only) How do I choose my English level? We have free online test you can take to check your CEFR level. How long is a live online lesson? Lesson duration is 60min. Will I receive a certificate at [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"slim_seo":{"description":"Procurando suporte 2english? Visite o nosso Centro de Ajuda para obter assist\u00eancia abrangente. Obtenha respostas \u00e0s suas perguntas.","title":"Centro de Ajuda - 2english"},"footnotes":""},"class_list":["post-45450","page","type-page","status-publish","hentry"],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/2english.com\/pt\/wp-json\/wp\/v2\/pages\/45450","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/2english.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/2english.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/2english.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/2english.com\/pt\/wp-json\/wp\/v2\/comments?post=45450"}],"version-history":[{"count":38,"href":"https:\/\/2english.com\/pt\/wp-json\/wp\/v2\/pages\/45450\/revisions"}],"predecessor-version":[{"id":69553,"href":"https:\/\/2english.com\/pt\/wp-json\/wp\/v2\/pages\/45450\/revisions\/69553"}],"wp:attachment":[{"href":"https:\/\/2english.com\/pt\/wp-json\/wp\/v2\/media?parent=45450"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}