{"id":45450,"date":"2023-05-17T00:31:33","date_gmt":"2023-05-16T21:31:33","guid":{"rendered":"https:\/\/2english.com\/?page_id=45450"},"modified":"2025-04-21T15:01:43","modified_gmt":"2025-04-21T12:01:43","slug":"help","status":"publish","type":"page","link":"https:\/\/2english.com\/fr\/help\/","title":{"rendered":"Aide"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"45450\" class=\"elementor elementor-45450\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8dcb88e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8dcb88e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M790.5,93.1c-59.3-5.3-116.8-18-192.6-50c-29.6-12.7-76.9-31-100.5-35.9c-23.6-4.9-52.6-7.8-75.5-5.3\tc-10.2,1.1-22.6,1.4-50.1,7.4c-27.2,6.3-58.2,16.6-79.4,24.7c-41.3,15.9-94.9,21.9-134,22.6C72,58.2,0,25.8,0,25.8V100h1000V65.3\tc0,0-51.5,19.4-106.2,25.7C839.5,97,814.1,95.2,790.5,93.1z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-58a57f1\" data-id=\"58a57f1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-843bb41 elementor-widget elementor-widget-radiant-custom-heading\" data-id=\"843bb41\" data-element_type=\"widget\" data-widget_type=\"radiant-custom-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"rt-hover-heading\"><h1 class=\"rt-title-heading\">Aide<span class=\"rt-highlight-txt\"><\/span><\/h1>\n                <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec0018e elementor-widget elementor-widget-text-editor\" data-id=\"ec0018e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSi vous rencontrez des difficult\u00e9s avec le site, veuillez utiliser notre <a style=\"color:#6d02c0\" href=\"\/fr\/help-desk\/\">help desk<\/a> (r\u00e9serv\u00e9 aux utilisateurs enregistr\u00e9s).\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9b47268 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9b47268\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d5d5c62\" data-id=\"d5d5c62\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c832fc elementor-widget elementor-widget-radiant-accordion\" data-id=\"3c832fc\" data-element_type=\"widget\" data-widget_type=\"radiant-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"a1454349433\" class=\"radiantthemes-accordion element-one\">\n    <div class=\"card\">\n <div class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#a6c468aa1\" aria-expanded=\"true\" aria-controls=\"a6c468aa\" role=\"button\">\n    <div class=\"card-header\" id=\"a6c468aa\">\n      <h2 class=\"mb-0\">\n        \n         Comment faire pour choisir mon niveau d\u2019anglais ?\n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"a6c468aa1\" class=\"collapse show\" aria-labelledby=\"a6c468aa\" data-parent=\"#a1454349433\">\n      <div class=\"card-body\"><p class=\"translation-block\">Nous vous proposons un test en ligne gratuit pour v\u00e9rifier votre niveau selon le CECR.<\/p><\/div>\n    <\/div>\n  <\/div><div class=\"card\">\n <div class=\"btn btn-link collapsed\" data-toggle=\"collapse\" data-target=\"#a7cde53f1\" aria-expanded=\"false\" aria-controls=\"a7cde53f\" role=\"button\">\n    <div class=\"card-header\" id=\"a7cde53f\">\n      <h2 class=\"mb-0\">\n        \n         Quelle est la dur\u00e9e d\u2019un cours en ligne ?\n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"a7cde53f1\" class=\"collapse\" aria-labelledby=\"a7cde53f\" data-parent=\"#a1454349433\">\n      <div class=\"card-body\">La dur\u00e9e du cours est de 60 minutes.<\/div>\n    <\/div>\n  <\/div><div class=\"card\">\n <div class=\"btn btn-link collapsed\" data-toggle=\"collapse\" data-target=\"#a6b39cef1\" aria-expanded=\"false\" aria-controls=\"a6b39cef\" role=\"button\">\n    <div class=\"card-header\" id=\"a6b39cef\">\n      <h2 class=\"mb-0\">\n        \n         Vais-je recevoir une certification \u00e0 la fin de la formation ?\n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"a6b39cef1\" class=\"collapse\" aria-labelledby=\"a6b39cef\" data-parent=\"#a1454349433\">\n      <div class=\"card-body\">Oui. \u00c0 l\u2019issue de la formation, vous passerez un test final pour lequel il vous suffira d\u2019avoir plus de 60 % de bonnes r\u00e9ponses.<\/div>\n    <\/div>\n  <\/div><div class=\"card\">\n <div class=\"btn btn-link collapsed\" data-toggle=\"collapse\" data-target=\"#a1990b8f1\" aria-expanded=\"false\" aria-controls=\"a1990b8f\" role=\"button\">\n    <div class=\"card-header\" id=\"a1990b8f\">\n      <h2 class=\"mb-0\">\n        \n         Quelles t\u00e2ches et activit\u00e9s figurent-elles dans le cours interactif ? \n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"a1990b8f1\" class=\"collapse\" aria-labelledby=\"a1990b8f\" data-parent=\"#a1454349433\">\n      <div class=\"card-body\">Notre cours interactif comprend la lecture, l\u2019\u00e9coute, la grammaire, le vocabulaire, la structure des phrases, des exercices, des quiz, des jeux et l\u2019expression orale.<\/div>\n    <\/div>\n  <\/div><div class=\"card\">\n <div class=\"btn btn-link collapsed\" data-toggle=\"collapse\" data-target=\"#ac8ae7381\" aria-expanded=\"false\" aria-controls=\"ac8ae738\" role=\"button\">\n    <div class=\"card-header\" id=\"ac8ae738\">\n      <h2 class=\"mb-0\">\n        \n         Combien d\u2019\u00e9l\u00e8ves peuvent participer \u00e0 un cours collectif en ligne ?\n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"ac8ae7381\" class=\"collapse\" aria-labelledby=\"ac8ae738\" data-parent=\"#a1454349433\">\n      <div class=\"card-body\">Les cours collectifs comptent g\u00e9n\u00e9ralement jusqu\u2019\u00e0 10 \u00e9l\u00e8ves, en moyenne 4 \u00e0 6.<\/div>\n    <\/div>\n  <\/div><div class=\"card\">\n <div class=\"btn btn-link collapsed\" data-toggle=\"collapse\" data-target=\"#a4dcd5671\" aria-expanded=\"false\" aria-controls=\"a4dcd567\" role=\"button\">\n    <div class=\"card-header\" id=\"a4dcd567\">\n      <h2 class=\"mb-0\">\n        \n         De quel \u00e9quipement informatique ai-je besoin pour les cours en ligne ?\n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"a4dcd5671\" class=\"collapse\" aria-labelledby=\"a4dcd567\" data-parent=\"#a1454349433\">\n      <div class=\"card-body\">Pour participer, vous devez disposer d\u2019un ordinateur de bureau ou portable \u00e9quip\u00e9 d\u2019un microphone, d\u2019une webcam et d\u2019un acc\u00e8s \u00e0 l\u2019Internet. Pour une qualit\u00e9 de son optimale et une r\u00e9duction des bruits de fond, il est recommand\u00e9 d\u2019utiliser des \u00e9couteurs.<\/div>\n    <\/div>\n  <\/div><div class=\"card\">\n <div class=\"btn btn-link collapsed\" data-toggle=\"collapse\" data-target=\"#a4edd0b81\" aria-expanded=\"false\" aria-controls=\"a4edd0b8\" role=\"button\">\n    <div class=\"card-header\" id=\"a4edd0b8\">\n      <h2 class=\"mb-0\">\n        \n         Puis-je utiliser mon t\u00e9l\u00e9phone pour suivre des cours en ligne et un cours interactif ?\n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"a4edd0b81\" class=\"collapse\" aria-labelledby=\"a4edd0b8\" data-parent=\"#a1454349433\">\n      <div class=\"card-body\">Oui. Nous avons une appli pour les cours interactifs.<\/div>\n    <\/div>\n  <\/div><div class=\"card\">\n <div class=\"btn btn-link collapsed\" data-toggle=\"collapse\" data-target=\"#a3a6c2f81\" aria-expanded=\"false\" aria-controls=\"a3a6c2f8\" role=\"button\">\n    <div class=\"card-header\" id=\"a3a6c2f8\">\n      <h2 class=\"mb-0\">\n        \n         -Quelle plateforme dois-je utiliser pendant mon cours en ligne ?\n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"a3a6c2f81\" class=\"collapse\" aria-labelledby=\"a3a6c2f8\" data-parent=\"#a1454349433\">\n      <div class=\"card-body\">Nous plateforme de \u00ab cours en ligne \u00bb est \u00e0 votre disposition dans votre compte.<\/div>\n    <\/div>\n  <\/div><div class=\"card\">\n <div class=\"btn btn-link collapsed\" data-toggle=\"collapse\" data-target=\"#af85c5661\" aria-expanded=\"false\" aria-controls=\"af85c566\" role=\"button\">\n    <div class=\"card-header\" id=\"af85c566\">\n      <h2 class=\"mb-0\">\n        \n         Tous mes cours en ligne sont-ils dispens\u00e9s par un professeur ?\n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"af85c5661\" class=\"collapse\" aria-labelledby=\"af85c566\" data-parent=\"#a1454349433\">\n      <div class=\"card-body\">Oui. Seul le cours interactif ne comprend pas de cours avec un professeur.<\/div>\n    <\/div>\n  <\/div><div class=\"card\">\n <div class=\"btn btn-link collapsed\" data-toggle=\"collapse\" data-target=\"#a284cf861\" aria-expanded=\"false\" aria-controls=\"a284cf86\" role=\"button\">\n    <div class=\"card-header\" id=\"a284cf86\">\n      <h2 class=\"mb-0\">\n        \n         Que se passe-t-il si je ne peux pas assister \u00e0 l\u2019un des cours collectifs en ligne ?\n        \n      <\/h2>\n    <\/div>\n<\/div>\n    <div id=\"a284cf861\" class=\"collapse\" aria-labelledby=\"a284cf86\" data-parent=\"#a1454349433\">\n      <div class=\"card-body\">Vous pouvez r\u00e9cup\u00e9rer l\u2019enregistrement de ce cours et l\u2019utiliser pour \u00e9tudier le contenu que vous manquez.<\/div>\n    <\/div>\n  <\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Help Center If you have any difficulties with the site, please use our help desk (registered users only) How do I choose my English level? We have free online test you can take to check your CEFR level. How long is a live online lesson? Lesson duration is 60min. Will I receive a certificate at [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"slim_seo":{"description":"Vous avez besoin d\u2019aide avec 2english ? Visitez notre Centre d\u2019aide pour une assistance compl\u00e8te. Des r\u00e9ponses \u00e0 vos questions sont disponibles.","title":"Centre d\u2019aide - 2english"},"footnotes":""},"class_list":["post-45450","page","type-page","status-publish","hentry"],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/2english.com\/fr\/wp-json\/wp\/v2\/pages\/45450","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/2english.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/2english.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/2english.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/2english.com\/fr\/wp-json\/wp\/v2\/comments?post=45450"}],"version-history":[{"count":38,"href":"https:\/\/2english.com\/fr\/wp-json\/wp\/v2\/pages\/45450\/revisions"}],"predecessor-version":[{"id":69553,"href":"https:\/\/2english.com\/fr\/wp-json\/wp\/v2\/pages\/45450\/revisions\/69553"}],"wp:attachment":[{"href":"https:\/\/2english.com\/fr\/wp-json\/wp\/v2\/media?parent=45450"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}